I'm an ambitious and motivated individual who is now upskilling in the area of Computer Science and Software Engineering. Able to work on own initiative but also have the skills to work as part of an effective team. Excellent attention to detail which has gone hand in hand with my customer service skills. Now looking to use my communication skills combined with my customer service skills to find a place of work in your organisation.
Experience I have gained:
Technological Univeristy Dublin, Tallaght Campus
Level 8 - Bsc Hons in Computing with Software Developement
St Conleths Community College, Newbridge
Level 6 - Computer Science with Software Development & Game Design
Points: 300
My role in the company as a Product Support Engineer was to help customers with product deficiencies that arose in the area of Web UI. I dealt with many customers from different business sectors who had questions about their products. My role was to provide an answer or a solution to them. I had to work as part of a team and as an individual to meet KPI's.
I had to at times work as a team. At times I worked on my own initiative. When working there usually I was in a fast paced environment. I had to always deliver excellent customer service as I was dealing with food. I had to pay close attention to detail when preparing foods to be able to meet health & safety measures. I was trusted with opening and at times closing coffee bar.
I served beverages or foods to customers. I also answered any questions that the customer may have. As a memeber of staff at Aviva Stadium I also took orders and enter them into the till. I Handled the money given to me by the customers. I also calculate the total of my cash registers at the end of my shift.
As a teachers assistant in Scoil Mhuire Newbridge I had to plan what I would teach the children every week. I taught primary school children how to create 2D games and animations by using Scratch. I also answered any questions about coding that the children may have had. I also had to ensure that all the students had a fully working 2D game.
4th Year Project
Internship Experience Project
Learning Guitar